IP: Use of PC, online service and Internet in Japan

[Dave Farber <farber@central.cis.upenn.edu>]

From: izumi@glocom.ac.jp (Izumi Aizu)


An official survey done by Japan's Minitry of Post and
Telecommunications(MPT),
mail questinoanaires were sent in Sept. 95, to randomly selected household
(6,400),
offices (5,600) and corporations (2,000).


The result was published on Feb 5, 1996. Here are just some of them.




Return rate were:
71% from household, 74.5% from offices and 85.3% from corporations.




As for PC, they devided PC into  'multi-media PC' and 'other PC'
(doesn't say much about the distinction)


For household ownership:


multi-media PC      3.9%
other PC              14.0
(total)                  17.9


For thouse who don't have PCs now,  in the future, they want to own:
multi-media PC    19.4%
other PC              22.3
(total)                  41.7


For your reference, dedicated Word Processors (wapuro, as you know)
ownership  42.6%
future        17.0


which is sometimes missed from these stats, but I think it's relevant.




For online services:( only online service, or Pasokon-Tushin were surveyed
 to household)


Using online servcies now  2.6%
want to use in the future   34.4


3 years ago ('92), the use was 1.9%, so up 0.7 points.


yet for future use, it was 12.8% in 92,  a signicant increase of
22 points, or up 2.7 times, was indicated.




For those who answered using the online services,


23.1%  are using almost everyday
 7.7%   more than 3 times a week
28.9%  once or twice a week
15.4%  more than twice a month
23.9%  less than once a month


that means more than 60% uses at least once a week.


40.7% says they use e-mail with certain people
39.8% use to obtain hobby and travel related info
32.2% use to obtain business info


these are the 3 major uses.


yet only 5.1 % uses online shopping
another 5.1% connect to international networks




In the office,


11.3% are already using online services,
that was only 1.9% in 1992, now a big increase.


22.4% answered they want to use online services in the near future, that
total of 33.7% of offices are expected to use online services soon.


An average of 3.8 PCs per offices (from very small to large office)
are now connected to the online services.


For larger offices with more than 100 people:
26.3% are already using online services,
another 26.0% want to use online services in the future, while


30-99 people   18.4% and 22.9%
  5-29  people   9.9% and 22.2%  respectively.


In offices, 65.3% use e-mail with certain people,
28.4%  using to obtain business info
  8.2% connecting to internatinoal networks




For corporations:


LAN is introduced to 53.2% of companies surveyed,
up 13.6 points from 39.6% of '93


11.7% are already using Internet,
19.4% has specific plan to introduce Internet (soon),  that's total of 30%+.


18.1% are now using Internet as corporate-wide, and
81.9% are using Internet partially (e.g. some divistion)


average 263.9 terminals are connected to Internet, with
average 813.4 addrresses are used per one company.




43.1% answered 'using Internet just for trial and observation '
40.8% answered 'using e-mail to contact with business partners
(customer/suppliers)'
37.3% answered 'accessing to external database for business use'
25.7% answered 'let each employee decide how to use Internet'
24.0% answered 'already set-up Web-site, providing information and
PR/advertisement'




*  *  *  *  *  *  *  *  *   Izumi Aizu  *  *  *  *  *  *  *  *  *  *  *
         Institute for HyperNetwork Society , Tokyo & Oita
      GLOCOM, Center for Global Communications, Tokyo
              Tel+81-3-3402-8180  Fax+81-3-3402-8183
Homepage: home: az.glocom.ac.jp   work: www.glocom.ac.jp
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