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Subject: [IP] Washington phone outage: cable cut intentionally





USA Today
Washington phone outage: cable cut intentionally
9/5/2003

BELLINGHAM, Wash. (AP) A fiber optic cable failure that disrupted telephone service to more than 60,000 customers was caused by at least one of the lines being severed.

"We conducted a preliminary investigation and it's been determined that someone cut this cable intentionally," Qwest spokesman Michael Dunne said Thursday.

Dunne could not provide additional details. The line was cut Wednesday in Stanwood, about 60 miles south of here in Snohomish County.

He said his company, which last year replaced mechanical locks with electronic devices at the building that houses the cables, now plans to install video cameras as an added security measure.

The company also plans a redundancy system to maintain full phone service in the event of similar damage in the future. That work should be completed by the end of the year, Dunne said.

Ray Lauer, spokesman for the FBI's office in Seattle, said his agency is investigating, but would not discuss details.

"We're not talking about it," he said.

The Wednesday morning failure most affected Qwest customers in Bellingham, with scattered outages reported by Verizon customers elsewhere in Whatcom County before service was restored about five hours later. (Related story: <http://www.usatoday.com/tech/news/2003-09-04-fiber-fails_x.htm>Cut cables shut down phone service in Wyoming, Washington)

A system of cables along the Interstate 5 corridor links Bellingham's long-distance lines to a switch in Seattle.

During the outage, "the vast majority of Qwest customers in Bellingham could not call outside their local calling area," Dunne said. "They could call their neighbors, but they could not call Seattle, for example, or 911."

Police officers were asked to report for duty and police vehicles were stationed at major intersections. Firefighters across the county were asked to relay emergency needs to county dispatchers.

There were at least two calls to dispatch that originated from citizens going to fire halls for help, county emergency officials told The Bellingham Herald.

Service in the rest of the county was intermittent, said Melissa Barran, spokesperson for Verizon, which provides much of the phone service in the county outside of Bellingham.

Cellular phone service was disrupted throughout Whatcom County and in the San Juan Islands, said Georgia Taylor, a Verizon Wireless spokesperson.

Fiber optic phone lines in Snohomish County were severed for unexplained reasons twice in two days in September 2001. Those outages, limited to Whatcom County, caused phone blackouts that underscored the vulnerability of the county's 911 dispatch system.

When asked whether the latest outage was related to the disruption two years earlier, Jim Powers, an FBI agent in Bellingham, replied, "That is of the utmost concern to us."

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