[IP] iPhone: giving up.

[David Farber <dave@farber.net>]

Begin forwarded message:

From: Sean Berry <berry@housebsd.org>
Date: July 10, 2007 4:04:41 PM EDT
To: dave@farber.net
Subject: iPhone: giving up.


Dave:

I gave up on the iPhone.  I loved its interface, I -loved- how easy  
it made showing off photos.  I hated trying to get exactly 6GB of  
music onto it, but I figure that'll be fixed in iTunes 7.3.1.

Generally: it's a great iPod, but the continual treatment at every  
turn by both Apple and ATT Wireless made it easy for me to return the  
device:

1. mandatory contract extensions (on both lines if you have a  
previous device you want to keep using)

2. arbitrary fees and more expensive data plans

3. downright rude "those are our policies, and if you want an iPhone,  
you'll agree to them" treatment from a AT&T Wireless store managers  
and phone personnel

It's a nice phone: I liked it, and I'll miss it.  But the position  
this new device put me in, powerless between my phone vendor and my  
wireless company, with neither of them able to help any parameter of  
this devil's agreement, was ultimately not acceptable.

There was a spring in my step as I left the store, and switched back  
to using my Nokia e61.

--
Sean Berry
berry@housebsd.org
414 339 1033


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