[IP] Re: Comcast Cuts Off Heavy Internet Users

[David Farber <dave@farber.net>]

Begin forwarded message:

From: Peter Swire <peter@peterswire.net>
Date: August 27, 2007 9:23:18 AM EDT
To: dave@farber.net
Subject: RE: [IP] Re:  Comcast Cuts Off Heavy Internet Users

Dave:

The FTC does not have jurisdiction over "common carriers," notably  
including cable and local telephone companies.

The FCC site gives a very little bit of information at http:// 
www.fcc.gov/cgb/consumerfacts/highspeedinternet.html.

About pricing/unlimited service, here is all it says:

"Prior to ordering service, check with the service provider to find  
out the cost and transmission speeds promised. Be aware that the  
actual transmission speeds you experience depend on many factors, and  
may be less than the maximum potential speed stated by your provider.  
After receiving the service, contact your provider regarding any  
problems. Investigate obtaining service through a different provider  
if you are not pleased with your current service or provider.


"If you experience a problem with your broadband service and can’t  
resolve it with your provider, you may file a complaint with the FCC.  
You can file your complaint by e-mail (fccinfo@fcc.gov); the Internet  
(www.fcc.gov/cgb/complaints.html); telephone 1-888-CALL-FCC  
(1-888-225-5322) voice; or 1-888-TELL-FCC (1-888-835-5322) TTY; or mail:


Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries and Complaint Division
445 12th Street, S.W.
Washington, DC 20554.

Prof. Peter Swire
C. William O'Neill Professor of Law
Moritz College of Law of the
Ohio State University
Senior Fellow, Center for American Progress
(240) 994-4142, www.peterswire.net



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