[IP] contacts at AT&T Wireless

[David Farber <dave@farber.net>]

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From: Colin Hill [hillct@scoophost.com]
Sent: Sunday, July 06, 2008 10:21 AM
To: David Farber
Subject: contacts at AT&T Wireless

Dave,
   A year or so ago, someone on the IP list mentioned that they had some
high level contacts at AT&T they'd developed when dealing with the
problem of monthly loss of data service on unlocked phones, apparently
due to a network scan in which unlocked phones are erroneously locked
out (not impacting voice service). Now that I've encountered this
problem (every month for the past 4 months) I went through the list
archive looking for the thread where this was mentioned  (in the course
of some other AT&T Wireless discussion) but I've had no luck locating it.
   In any case, having to call AT&T and explain what needs to be done,
to at least two agents every month is becoming frustrating, so I wonder
if folks on the list might have some contacts that might be able to help
me resolve this more permanently (and I know, switching to T-Mobile
would certainly get the job done but - short of that) I'd really
appreciate any help.

-- Colin Hill

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